PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THE RAYANNPAY AFRICA WEBSITE AND SERVICES. BY USING THE RAYANNPAY AFRICA SITE AND SERVICES, YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT ACCEPT THESE TERMS, DO NOT USE THE SITE AND SERVICES.

These Terms and Conditions (the “Terms”) govern the use of the RayannPay Africa website, services, application programming interfaces (APIs), products, and platform (collectively, the “Services”) provided by RayannPay Africa and its affiliates (“RayannPay Africa,” “we,” “our,” or “us”). Please review these Terms carefully. By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use the Services. By using our Services, you represent and warrant that you have the authority to agree to these Terms. In these Terms, “you” or “User” or “your” refers to your business organization.

Definitions

• “Third Party” means any individual, association, partnership, firm, company, corporation, consultant, subcontractor, or a combination thereof, including joint ventures, that is not a party to these Terms.
• “User” means any registered and accredited business or organization approved by RayannPay Africa to operate and use the RayannPay Africa Account.
• “User Data” means any data, information, documents, or materials submitted by the User to RayannPay Africa prior to or during the use of the Site.
• “RayannPay Africa Account” means the wallet account created by RayannPay Africa on its platform for the benefit of the User upon RayannPay Africa’s approval of the User’s request to create a profile on its platform.

Scope

These Terms govern the conditions under which the User will access and utilize the Services. Any use of the Site by the User implies the User’s full and unreserved acceptance of these Terms. By accepting these Terms, the User acknowledges having reviewed them in their entirety and waives any ability to invoke contradictory documentation. RayannPay Africa reserves the right to modify these Terms at any time. The relationship between the Parties will always be governed by the most recent version of the Terms available on the date of the User’s access and use of the Site. In the event of modifications to these Terms, the User will be required to agree to the new terms and conditions, which will be applicable as from the date of acceptance.

Account Creation

Prior to using the Services, you must:

1. Accept and agree to these Terms and our Privacy Policy.
2. Register with us on the Site and create an account (“Account”).
3. Be duly registered under the relevant and applicable laws in your jurisdiction.

During registration, you will be required to provide information to verify your business and the identity and/or information of its promoters (“User Information”), including but not limited to:

• Registration documents
• A valid physical address, phone number
• Account information
• A copy of the photo identification of the promoters or directors
• Tax identification information.

You may also be required to provide additional information or documentation to allow us to verify your business and/or your Account information. We reserve the right to verify the information you provide against third-party databases or other sources, and you authorize us to make such inquiries. Upon successful registration and provision of required documents, RayannPay Africa will review your application and notify you of the approval or rejection. Your application may be rejected if you are unable to submit the required KYC verification details or for any other reason communicated to you. Upon successful registration, we will create a RayannPay Africa Account for you on our Platform. You will be required to fund the Account for transactions on our Platform. You may add more than one user from your organization, and access levels for each user will depend on your preferences.

Payment Notification

RayannPay Africa will update you on the status of your payments made via the platform. Once a transaction is completed, we will send you an email notification. We will also provide receipts and update the payment status of your transaction. Please note that RayannPay Africa will not be responsible for errors in recipient account details or charges from recipient banks. RayannPay Africa will not refund transaction charges if monies are refunded.

 

Account Security

You will be given dedicated, secure access to your account using your login details. You are responsible for your password and undertake not to share it with anyone. RayannPay Africa may not be held responsible for the consequences of fraudulent use of your password by a third party. Please contact us immediately at support@rayannpay.xyz if you believe that your Account has been accessed without your authorization, unauthorized transactions have occurred, transactions have been processed incorrectly, or your Account information or statements contain errors. We reserve the right to suspend your access to and/or use of the Site without notice for essential maintenance. We will make reasonable efforts to provide you with advance notice of any scheduled non-emergency maintenance. We will also notify you of any unplanned downtime and resolve the issue as soon as practicable. RayannPay Africa reserves the right to reject a payment for any reason.

 

Confidentiality

During the course of transactions contemplated by these Terms, a party (the “Disclosing Party”) may share Confidential Information (as defined below) with the other party (the “Receiving Party”). The Receiving Party agrees to use the Disclosing Party’s Confidential Information only for the exercise of its rights or performance of its obligations under these Terms. The Receiving Party agrees not to disclose such Confidential Information to any third party except employees and consultants who have a “need to know” for the Receiving Party to exercise its rights or perform its obligations under these Terms. The Receiving Party agrees to protect the confidentiality of the Disclosing Party’s Confidential Information using reasonable measures. If the Receiving Party is required by law to disclose Confidential Information, it will notify the Disclosing Party and cooperate to protect the Disclosing Party’s interests. Information will not be deemed Confidential Information if it is known independently to the Receiving Party, becomes publicly known, or is independently developed by the Receiving Party without reference to the Disclosing Party’s Confidential Information.

 

User Obligations

You agree to provide complete and accurate information when using the Site and not use the Site for any fraudulent or unlawful purposes. You are also responsible for ensuring that your content complies with all applicable laws and does not infringe on any third-party rights. RayannPay Africa reserves the right to terminate your account in the event of any violations of these obligations.

 

Intellectual Property

RayannPay Africa retains all rights, titles, and interests in the Services, including intellectual property rights. Your access to and use of the Services is subject to these Terms, and you may not reproduce, sell, or exploit any portion of the Site or Services without express permission from RayannPay Africa.

 

Limitation of Liability

In no event will RayannPay Africa be liable for indirect, incidental, or consequential damages. Our total liability will not exceed the amount you paid for the Services in the previous three months.

 

Termination

RayannPay Africa may terminate these Terms if you breach any provision or for any other reason. Upon termination, you must stop using the Services immediately.

If you have any questions, contact us at support@rayannpay.xyz.

These Terms and Conditions were last updated on the 4th of November, 2024.